Privacy policy for Dynabet
Start playingDynabet is an independent information portal for people in the UK who want to understand the operator, its games, payments and responsible gambling features. This privacy notice explains how this site handles information you provide when you contact the editorial team or use the portal. It applies to dynabet-nederlands.nl rather than to the separate account system operated by the gambling company.
Who is responsible for your information
The editorial team behind dynabet-nederlands.nl is the controller for information handled through this website. We use the information you send to us to answer questions, correct inaccurate content and maintain the information published on the portal. We do not use this portal to open, manage or access player accounts.
Information you enter on the operator’s own platform is handled under that operator’s privacy notice and account controls. If you register, deposit, request a withdrawal or contact the gambling company, you should use its support channels for those matters. This site may link to external services, but the operator of each service decides how it handles information once you move there.
Information you provide to the portal
When you email the editorial team, we may receive your email address, the message you send and any information you choose to include. Please do not send us passwords, payment-card details, identity documents or account credentials by email. We use the details required to reply to you and to deal with any editorial request, correction or complaint.
Our contact address is [email protected]. We retain correspondence for as long as it is needed to answer the request, maintain an accurate record of relevant communications and meet any applicable legal obligations. Once those purposes are met, the material can be deleted or anonymised.
Technical information and cookies
Like most websites, this portal may receive technical information when a page is loaded or a form is submitted. Depending on the technologies in use, that can include an IP address, browser type, device information, referring page and basic site-interaction data. This information helps us keep the portal available, understand how visitors use its pages and identify technical problems.
Cookies and similar technologies may also be used for essential functions, such as remembering a consent choice or protecting forms. Where analytics or advertising technologies are used and consent is required, they should operate only after the appropriate consent has been given. You can manage or delete cookies through your browser settings, although disabling essential technologies may affect parts of the site.
How information is used and shared
We process information for defined purposes rather than collecting it without a reason. These purposes may include responding to enquiries, improving the portal’s content, protecting the website, complying with legal requirements and understanding general site performance. We do not sell personal information.
Some information may be processed by hosting, analytics, advertising or other service providers on our behalf. Those providers act under their own privacy terms and our instructions, with access limited to the services they provide. We may also disclose information where required by law, to protect the portal and its users, or as part of a legitimate business or legal process.
Your rights under UK GDPR
Where UK GDPR applies, you may ask us to give you access to your personal information, correct inaccuracies, erase information, restrict processing, object to certain uses, or receive certain information in a portable format. You can also withdraw consent where processing relies on consent. These rights are not limited to data held in an account because the portal does not operate accounts.
To exercise a right, email [email protected] and identify the message or request concerned. You can also contact the Information Commissioner’s Office, the UK supervisory authority, at ico.org.uk.
Children and young people
This portal is intended for adults aged 18 and over. We do not knowingly collect personal information from children, and visitors must be 18+ to use the site. If you believe a child has sent us information, contact the editorial team so the matter can be reviewed.
Changes to this notice
We may update this privacy policy when the portal, its providers or relevant legal requirements change. The wording published on this page will reflect the version in force at that time. Continued use of the site after an update means that you have read the revised notice, although it does not create an account or oblige you to use any gambling service.
Responsible gambling and support
Gambling should remain entertainment rather than a financial necessity. If gambling is affecting your time, spending or wellbeing, contact the GamCare support service or call the National Gambling Helpline on 0808 8020 133, available 24/7 and free. You can also find information and self-exclusion support through BeGambleAware and GamStop.
This page is provided for information and marketing purposes only. We are not a casino operator, bookmaker or organiser of gambling. Access to this content is restricted to persons aged 18 and over (18+). For free, confidential support with gambling, visit BeGambleAware.org.